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Frequently Asked Questions

Please read our FAQ before sending us a message.

No, you can checkout as a guest. However, creating an account helps you track orders easily.

Yes, you can cancel your order before it is shipped. Once shipped, cancellation is not possible.

You can update your address before shipment by contacting our support team.

The courier will attempt redelivery or contact you. Sometimes orders are held at the nearest pickup center.

Yes, all products listed as “In Stock” are available for immediate processing.

You can check the status from your account dashboard or by contacting customer support.

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