frequently asked questions

You will receive a message via email or the phone number registered to your account regarding the status of your request.The order is currently pending review by the sales team. If any feedback is needed, the customer will be contacted.After that, the order will be processed, and shipping procedures will begin.

You will receive a message on the mobile number registered to your account or via email indicating that your order has reached the status of (Completed – Delivered)

Orders are usually delivered within 3–7 business days depending on your location.

Yes, we offer returns/exchanges for defective or wrong items. Contact us within 2–3 days of receiving your order.

You can reach us through our Contact Us page, email, or WhatsApp (add your number if you want).